Supported Living Team Leader
Job Title: Deputy Ward Manager in Eating Disorder Inpatient Service
Job Location: Park Lodge, Wolverhampton
Pay: £45K to £48K - 40 Hours
Job Purpose:
To provide clinical and managerial leadership to the day-to-day operation of the Nursing team, monitoring workload, allocating duties and ensuring duties are discharged safely and effectively.
To support the ward manager in supervising the day-to-day work of the clinical team, and provide expertise and guidance on the nursing care provided to young people.
To support recruitment and retention of the nursing team ensuring appropriate staffing requirements based on clinical need.
To lead and champion the clinical model supporting the development of the rest of the team.
To take a proactive approach to supervision of the nursing team ensuring it is frequent, supportive and that nurse and support worker skills are matched to clinical need.
To take an active role in ensuring Clinical Governance is embedded on site and that lessons learned are shared and understood by the nursing team.
To undertake and supervise clinical audits as allocated reporting findings into Clinical Governance Meetings.
To take an active approach in ensuring the Regulatory standards are adhered to and lead the nursing team in working towards providing outstanding clinical care.
To deputise for the Ward Manager as required.
To ensure nursing team meetings are held and feedback shared with the Senior Management Team.
To ensure patient voice is heard and engaged in all aspects of the care provided and where appropriate coproduction fostered and developed.
To participate in assessment of referrals and discussions about admissions.
Main Tasks:
Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
In conjunction with the management team, recruit and select new staff taking an active part in the interview process
Attend interviews for potential new packages of care and support as required with the senior management team
Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Arcadia philosophy, values, policies and procedures
Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
Always promote a professional image of the service and the Company.
Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
Ensure that own knowledge of individual service users’ care/management plans and risk assessments is kept current and up to date including any reviews/changes to these.
Observe and report on service users’ needs and difficulties and report any changes of condition and/or presentation to the registered manager.
Ensure that own knowledge of individual service users’ care/management plans and risk assessments is kept current and up to date including any reviews/changes to these.
Assist with the formulation, implementation, and evaluation of individual care/support plans.
In conjunction with other staff, initiate and be involved in activities with service users, including social, recreational, and divisional activities, and accompany service users on community visits such as physical health appointments.
Refer all enquiries regarding service users to the registered manager.
Assist in the reception and care of service users’ relatives and visitors to the hospital/home, informing the registered manager of their arrival.
Scope and Authority:
CLINICAL / MANAGEMENT
To be responsible for the day-to-day management of the clinical service, working closely with the wider multi-disciplinary team.
To undertake assessment, planning, implementation and evaluation of nursing care needs of a specific group of service users.
To supervise and manage the daily workload in such a way to maximise efficiency, ensuring that duties are discharged safely and effectively. This includes the processing, evaluation and allocation of referrals as appropriate to the team’s function, and an efficient caseload management system.
To be available to nursing staff for advice, guidance and support in the discharge of their duties, ensuring the team works within the policies of the company.
To ensure that care planning is person centred and reflects service user needs and caters for risks associated with children and young people with eating disorders and complex needs.
To ensure care review meetings are well organised and have all the information they require from the nursing team To line manage an identified group of nursing staff, including supervision, appraisal and development.
To undertake investigations in line with the relevant organisational policy (e.g. Complaints)
To identify and address poor performance in line with organisational policy.
To alert the Clinical Director in a timely manner to any concerns about the team’s effectiveness, or that of any of its members.
To participate in on call rota for the service.
To be involved in recruitment and selection.
To ensure that principles of trauma informed care, recovery, choice and personalisation underpin the work and attitude of the team.
Acts as a professional and clinical role model to all staff, clients/services users, carers and the public at all times.
Create and maintain a positive and friendly culture amongst the nursing team.
QUALITY / GOVERNANCE & AUDIT
To contribute to a culture that supports learning and improvement.
To ensure agreed service standards are upheld and monitored, through the use of audit, benchmarking, user feedback.
To share best practice with the team and ensure it is embedded in day-to-day practice.
To actively contribute and lead on audits to demonstrate quality and effectiveness of the teams delivery and performance.
Ensure that the delivery of care to clients/services users meets the standards required by regulating bodies, for example CQC, NMC.
To contribute to the monitoring the implementation of organisational policies, procedures and clinical guidelines and ensures compliance of self and others.
Lead, promote and practice the highest standards of prevention and control of infection as per policy and ensures compliance of others.
Continually monitor standards of clinical care and lead and facilitate improvements of care, through benchmarking, audit and research as directed by the Senior Management Team.
Lead and ensure the promotion of patient dignity, equality, diversity and human rights.
Ensures self and all staff practice at all times in accordance with their Code of Professional Conduct and raise any concerns with the Deputy Hospital Director.
Maintains own and ensures others maintain professional boundaries and appropriately declare any conflicts of interest.
All records that the role is responsible for or modifies must be kept up to date and maintained in an accurate and diligent manner.
Managing Risk:
To promote a culture in which there is a positive approach to managing risk, working closely with other senior clinicians, including medical staff, to ensure this occurs.
To ensure risk across the team caseload is assessed and managed proactively in line with service user needs
To ensure all nursing staff are working in line with the organisational policy and procedures for managing risk, including safeguarding.
To ensure that lone-working arrangements are in place and followed at all times.
To work across disciplines and agencies to ensure safeguarding and risk is managed (e.g. Police, Local Authorities).
To take all reasonable precautions to safeguard the welfare and safety of staff, service users, visitors and the public, by implementing all policies related to health and safety, security and risk, including infection control.
Professional Development and Responsibilities:
To receive clinical and managerial supervision, and participate in appraisal and development.
To adhere to relevant professional code of conduct/practice at all times and to ensure the team does.
To engage in agreed training requirements, including statutory and mandatory requirements.
To be responsible for the orientation and induction of new staff.
To offer learning opportunities and ensure mentorship requirements are met.
Participate in the on-call rota as required.
To carry out lead responsibilities on behalf of the Senior Manager.
Staff Leadership and Wellbeing:
Promote an effective and positive team ethos;
Complete Annual Appraisals for all your staff which reflect these priorities
Ensure staff have access to appropriate training and development
Communicate regularly through meetings with teams and individuals
Value and treat your team equally and in line with the Arcadia Care values
HEALTH AND SAFETY
It is the responsibility of all employees to work with managers to achieve a healthy and safe environment, and to take reasonable care of themselves and others.
INFORMATION GOVERNANCE
As an employee you will have access to information that is sensitive to either an individual or to the organisation and you are required to adhere to the requirements of Information Governance and GDPR, Confidentiality policy
SAFEGUARDING CHILDREN AND VULNERABLE ADULTS
As an employee you are accountable to ensure that you know how to respond when you are concerned for the safety of a child, young person or vulnerable adult. The company will support you in this process by providing training, support and advice.
Note:
This role description may be subject to amendment to take account of changing circumstances, but such amendments will only be made following consultation between the post-holder and the Clinical Director.
The post-holder will be expected to be flexible and adaptable to meet service needs.